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What makes Sandos Caracol different from other resorts?

Posted on 2 m read

If you have visited Sandos Caracol, you will surely understand why this eco resort in the Riviera Maya is different from others, and it is that not everyone is committed to the environment and the community like us.

Would you like to spend a family vacation in Playa del Carmen where you and your loved ones get up with the sound of the jungle? This eco-resort offers a unique experience in which you will be part of a whole philosophy.

In the following videos, you will find an interview we did with Guadalupe Barrón, environmental coordinator of Sandos Hotels & Resorts, where she tells us what makes Sandos Caracol different from other resorts in the Riviera Maya and even in Mexico.

In addition to protecting the animals and working for the conservation of the beach, we want you to know more about our environmental practices, do you know the “three Rs”? In addition to Reducing, Reusing and Recycling, in Sandos Caracol we even added two more, see the following video to discover what we are referring to and to what extent the sustainable vision of the resort arrives!


In addition to the environment, the proper management of waste, certifications, and veganism, social responsibility is also very important if we want to be an eco-resort that stands out for its leadership in sustainability, if you have visited the hotel, surely you will have noticed that there is an artisans market, places where you can deposit your donations, ceremonies and other cultural activities that highlight the greatness of the Mayan culture. In the following video, Lupita tells us what Sandos does for the community.

Finally, we would like to know if you have visited the resort and if you have some other ideas of actions that you have seen that have not been mentioned, but above all, we want to congratulate you for being a sustainable traveler when choosing any of the Sandos hotels.

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  • Tammy ashforth
    April 7, 2019

    I came to your resort December 2018. I came because its an eco resort you have banned straws which is really good, however you still use lots of balloons which is also bad for the eniviroment .Balloons can kill our wildlife. I saw balloons in your river i at to go and get them out to save the turtles .i did ask why you still use balloons he said ‘we are looking into it, but children cant live without balloons’. Also if you want to protect wildlfe why have you got stalls in your resort promoting killing fish for fun?

    • Angie Jimenez
      April 8, 2019

      We thank you for sharing your opinion. As you know, we are an Eco-hotel and we have our environmental policy to reduce and prevent the negative environmental impact in our activities. We have shared your comments with the corresponding areas, and we are really grateful for pointing them out to us.

      Regarding the water sports, they are an external company, unfortunately, we cannot influence in the activities they promote, nor the activities they have off-site.

      Once again we will take your bullet points into consideration and keep working on being a fully environmentally friendly hotel.