A delegation of the team that manages Sandos Hotels & Resorts in Spain visited last month the facilities that the chain has in Mexico. The encounter between Spanish and Mexican workers was tapped to share experiences and try to use them to provide better services to their customers.
For one week, the hotel managers of Sandos San Blas Nature Resort & Golf, in Tenerife, Sandos Papagayo Beach Resort, in Lanzarote, and Sandos Monaco Beach Hotel & Spa, in Benidorm, toured the different hotels in the Riviera Maya. With them were also people responsible from the sales department in Spain. During their visit, the delegation had the opportunity to see the spectacular amenities that Sandos Caracol Eco Resort & Spa and Sandos Playacar Beach Resort & Spa offer, plus Adults Only clubs that both accommodation have. They have also been the first to see what Sandos Cancun Luxury Experience Resort will look like, though the hotel will reopen shortly as one more of this growing chain of hotels.
Representatives of the Spanish delegation say the week has been very helpful in regard to the exchange of knowledge and hope that in the coming months they will be able to implement new policies, on both sides of the Ocean, in order to provide improved experiences to the hotels guests.